Whilst we are confident that the product/s purchased from The Cut will meet your requirements to your satisfaction, there may be times when you will need to return an item purchased from us.
If you have changed your mind on a purchase we can provide you with an exchange for your item or provide a gift card provided that:
If you are not able to meet the conditions above, we may reserve the right to refuse the return.
Items are not able to be refunded for change of mind, except where the item is faulty or defective.
If the item you purchased:
you can choose an exchange, gift card or refund.
The Cut will attempt to fix the problem first, provided the issue is minor and can be fixed within a reasonable time.